Aviso de Privacidad





      01Identity and address of the data controller

      BASE4 SECURITY (hereinafter "BASE4", "we", "the Organization" or "the Company") is the controller of the personal data collected through this website and undertakes to process it in accordance with applicable personal data protection legislation, respecting the principles of lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, integrity, confidentiality and accountability.

      The data controller's address is Viamonte 1145, 9th Floor, Offices A and B, Autonomous City of Buenos Aires (C1053), Argentine Republic.

      The Organization adopts reasonable technical, organizational and administrative measures to protect personal data against unauthorized access, alteration, loss, disclosure or any other form of unlawful processing, in accordance with the nature of the information processed and the associated risks.

      Data subjects may contact BASE4 to submit inquiries, exercise the rights granted to them under applicable legislation or make any request related to the processing of their personal data, using the contact channels set out in this Privacy Notice.

      02Contact details for each entity

      ArgentinaBASE4 SECURITY SAPhone+54 9 11 3028-8231Email[email protected]
      BrazilBASE4 SECURITY TECNOLOGIA DA INFORMACAO LTDAPhone+54 9 11 3028-8231Email[email protected]
      ChileBASE4 SECURITY CHILE S.P.APhone56 (2) 2594 -0288Email[email protected]
      PeruBASE4 SECURITY PERÚ S.A.C.Phone51 (1) 739 1010Email[email protected]
      United StatesBASE4 SECURITY USA LLCPhone17866050265Email[email protected]
      MexicoBASE4SEC MÉXICO S.A.DE.C.V.Phone52 (55) 73 16 23 10Email[email protected]
      SpainBASE4 SECURITY ESPAÑA S.L.Phone+54 9 11 3028-8231Email[email protected]
      ColombiaBASE4 SECURITY COLOMBIA S.A.SPhone+54 9 11 3028-8231Email[email protected]

      03Categories of personal data processed

      BASE4 may collect and process the following categories of personal data, depending on the data subject's interaction with the website or with the organization:

      • Identification data, such as first and last name.
      • Contact data, including email address, phone number, company, job title and country of residence.
      • Professional information voluntarily provided by the data subject.
      • Information contained in inquiries, requests or communications sent through forms, email or other enabled channels.
      • Technical and browsing data generated while using the website, including IP address, device identifiers, browser used, operating system, access logs, cookies and other similar technologies.
      • Any other information the data subject chooses to provide voluntarily.

      The Organization does not deliberately request special or sensitive categories of personal data through this website. If the data subject voluntarily provides this type of information, it will only be processed when there is a legal basis that allows it, and enhanced protection measures will be adopted in accordance with applicable legislation.

      04Legal basis for processing

      Personal data will only be processed when there is a valid legal basis under applicable legislation.

      Depending on the nature of the relationship with the data subject and the relevant jurisdiction, processing may be based on one or more of the following legal bases:

      • Consent given by the data subject.
      • The performance of pre-contractual or contractual measures requested by the data subject.
      • Compliance with legal or regulatory obligations.
      • The protection of the legitimate interests of the company or third parties, provided they are not overridden by the fundamental rights and freedoms of the data subject.
      • The protection of vital interests, where applicable.
      • Any other legal basis provided for by current legislation.

      Where processing is based on consent, the data subject may withdraw it at any time, without affecting the lawfulness of processing carried out before its withdrawal.

      05Purpose of processing

      BASE4 will process the personal data provided by the data subject through this website in accordance with the principles of lawfulness, fairness, transparency, purpose limitation, minimization, accuracy, integrity, confidentiality and accountability, solely for the legitimate, specific purposes previously set out in this Privacy Notice.

      Personal data may be processed for the following purposes:

      • Responding to inquiries, requests for information, demonstrations, quotes and other requests related to our products and services.
      • Managing pre-contractual, contractual or commercial relationships with customers, prospective customers, suppliers and other related third parties.
      • Complying with legal, regulatory or contractual obligations or requests from competent authorities.
      • Managing and protecting the security of our systems, information assets, technology platforms and website, including the prevention, detection, investigation of and response to security incidents, fraud, unauthorized access or other unlawful activities.
      • Continuously improving our services, internal processes and the user's browsing experience through statistical or anonymized information, where appropriate.

      BASE4 will only process personal data that is adequate, relevant and limited to what is strictly necessary to fulfill the stated purposes.

      06Marketing communications

      Where permitted by applicable legislation or where the data subject has given consent, the Organization may use their contact details to send information related to our services, events, training, technical publications, newsletters, webinars, corporate news and other marketing communications related to our activities.

      The data subject may withdraw consent or object at any time to receiving such communications, without affecting the lawfulness of processing carried out previously or the other legitimate purposes of processing, by sending a request to:

      07Restriction of processing

      Where applicable under relevant legislation, the data subject may request the restriction of processing of their personal data, object to processing for certain purposes or request that marketing communications be stopped.

      BASE4 will take the necessary steps to address such requests within the time limits established by applicable regulations.

      The company does not sell or transfer personal data to third parties for purposes incompatible with those set out in this Privacy Notice.

      08Retention period

      Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, while a legal or commercial relationship with the data subject exists, or for the periods required by applicable legal, regulatory or contractual obligations.

      Once that period ends, the data will be deleted, blocked or anonymized, as appropriate and where permitted by applicable legislation.

      09Information security measures

      BASE4 implements reasonable and appropriate technical, organizational, administrative and physical measures to protect personal data against destruction, loss, alteration, unauthorized access, disclosure or processing.

      These measures are aligned with international information security and risk management standards and are reviewed periodically in line with continuous improvement criteria and the evolution of threats.

      10Data subject rights

      The data subject may exercise the rights granted under applicable legislation with respect to their personal data.

      Depending on the relevant jurisdiction, these rights may include, among others:

      • Access to their personal data.
      • Rectification of inaccurate or incomplete data.
      • Cancellation or erasure, where applicable.
      • Objection to processing.
      • Withdrawal of consent.
      • Restriction of processing.
      • Portability of personal data.
      • Requesting that certain decisions not be made solely through automated processing, where applicable.

      Requests must be sent to:

      Exercise of rights[email protected]

      BASE4 will review and respond to requests in accordance with applicable legislation and within the legally established time limits.

      11Automated decision-making and profiling

      The Organization does not make decisions that produce legal effects or significantly affect data subjects based solely on automated processing of personal data, including profiling, unless this is expressly disclosed and there is a legal basis that allows it under applicable legislation.

      If this type of processing is implemented in the future, BASE4 will inform the data subject in a timely manner of its existence, the logic involved, the expected consequences and the rights available to them.

      12Privacy Officer contact

      BASE4 has designated a specific channel to handle inquiries and requests and to exercise rights related to personal data protection.

      For any inquiry related to the processing of personal data, the exercise of rights, the withdrawal of consent, the restriction of processing or any other matter related to this Privacy Notice, the data subject may contact the Privacy Officer through the following channel:

      Privacy Officer[email protected]

      Requests will be reviewed and answered in accordance with the time limits and procedures established by applicable legislation.

      13Tracking technologies and cookies

      The website may use cookies, tracking technologies, log files and other similar technologies to ensure the site works properly, improve the user experience, strengthen platform security and obtain statistical information about its use.

      Technical data such as the following may be collected while browsing:

      • IP address.
      • Browser type and version.
      • Operating system.
      • Device or server name.
      • Date and time of access.
      • Pages visited.
      • Referring website.
      • Browsing duration.
      • Language and settings preferences.
      • Technical information about the device used, for security purposes.

      This information may be used to:

      • Ensure the operation, availability and security of the website.
      • Detect and prevent cybersecurity incidents, fraud or improper access.
      • Compile usage and performance statistics.
      • Improve functionality and user experience.
      • Personalize certain content.
      • Send marketing communications where there is consent or a legal basis that allows it.

      The data subject may configure their browser to accept, block or delete cookies. Disabling certain cookies may partially affect how the website works.

      14Inquiries, complaints and claims

      BASE4 has internal mechanisms to handle inquiries, requests, complaints and claims related to the processing of personal data.

      Any inquiry may be sent to:

      Inquiries and complaints[email protected]

      The Company will review each submission and take the appropriate measures in accordance with applicable regulations.

      15Complaints to the competent authority

      Without prejudice to the internal handling mechanisms, the data subject may file a complaint with the competent data protection authority in their country of residence or in the applicable jurisdiction if they consider that the processing of their personal data violates current legislation.

      16Changes to this privacy notice

      BASE4 may modify or update this Privacy Notice to reflect changes in applicable legislation, its internal processes, its services or its personal data processing practices.

      Changes will be published in a timely manner at www.base4sec.com, indicating the date of the latest update. Continued use of the website after such changes will imply acknowledgment of the current Privacy Notice, without prejudice to the rights granted to the data subject under applicable legislation.